How to Order

To order, simply browse around our website until you see something you like, then fill out the form on that page and click the 'Add to Cart' button. When you are done adding items, simply click the 'Checkout' button on the View Cart page and follow the quick and easy to use forms. There are two steps after clicking 'Checkout', the first is to fill in your billing address and shipping address, name and valid e-mail address. Next is submitting your credit card information and your artwork. Be sure to tell us where on your garment you would like your artwork imprinted, or if you don't know where exactly you want it, you may type in the text box "place to look best" and we will place it for you.

Our ordering process is a 3-Step system. First (1), you submit your order. Next (2), we will send you an order acknowledgement via e-mail that you will need to review for accuracy and approve (you can simply reply to the e-mail with your approval clearly stated). Lastly (3), we will work on your artwork and make any necessary changes and/or recommendations for Embroidery or Screen Printing as applicable to look best. Once we have completed your artwork, we will send you another e-mail with an attached proof of your artwork which you will need to approve as well.

Our standard production time is 10-12 business days after the last step. It may also vary with seasons and holidays. Between Steps 2 & 3, your order will be on hold until we receive approval and ship dates are not guaranteed. It is very important that to insure the accuracy of your order and to make for faster product delivery dates that you promptly reply to any correspondence we send. We constantly strive to do the same should you ever have any questions or concerns. Our friendly staff is available M-F from 8AM to 4:30PM MST excluding holidays.

If you have any questions or need any help feel free to contact us at anytime:

• Address
  
  Creative Advertising USA
  2333 Grant Avenue, Ogden, UT 84401
  


• Phone Number
  
  Toll Free 800.999.7282 or 801.394.0900
  


• Fax Number
  
  801.394.2818
  


• E-mail Address
  
  sales@creativeadvertisingusa.com